Privacy Policy
This Privacy Policy explains how T&N Accountancy collects, uses, stores, and protects your personal information in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Please read this policy carefully. If you have questions about how we handle your personal information, please contact us.
1. About Us and This Policy
T&N Accountancy ("we", "us", "our") is the data controller responsible for the personal information we collect and process in connection with the services we provide and this website.
Business details: T&N Accountancy. Company registration no: 17234393. Registered address: Unit 28 Basepoint Business Centre, Stroudley Road, Basingstoke, RG24 8UP, United Kingdom.
Contact for data protection matters: info@tandnaccountancy.co.uk
2. What Information We Collect
We may collect and process the following types of personal information:
2.1 Information You Provide to Us
- Name, email address, telephone number, and business name provided via our contact form or directly
- Information about your business type, accounting needs, and current situation
- Financial information, documents, and records you provide to us in connection with our services
- Communications and correspondence between us
2.2 Information Collected Automatically
- Website usage data including pages visited and time spent on pages
- Technical information such as browser type, device type, and IP address
- Cookie data (see our Cookie Policy for more information)
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your enquiries and communications
- To provide accountancy, bookkeeping, and related services to you
- To fulfil our contractual obligations where a service agreement is in place
- To comply with our legal and regulatory obligations, including anti-money laundering requirements
- To improve our website and the services we offer
- To send you information relevant to your enquiry or engagement with us
4. Legal Basis for Processing
We process your personal information on the following legal bases under UK GDPR:
- Contract: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract
- Legitimate interests: Where processing is necessary for our legitimate business interests, including responding to enquiries and improving our services
- Legal obligation: Where we are required to process information to comply with a legal obligation (such as anti-money laundering requirements)
- Consent: Where you have given explicit consent (such as the consent checkbox on our contact form)
5. How We Store and Protect Your Information
We take the security of your personal information seriously. We use appropriate technical and organisational measures to protect your information against unauthorised access, loss, or disclosure.
We will retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, including to meet legal, regulatory, and accounting retention requirements.
6. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- With HMRC, Companies House, or other authorities as required by law or as part of delivering agreed services
- With third-party service providers who assist us in operating our business (such as IT service providers) under appropriate data protection agreements
- Where required by law, court order, or regulatory authority
7. Your Rights
Under UK GDPR, you have the following rights regarding your personal information:
- Right of access: You can request a copy of the personal information we hold about you
- Right to rectification: You can ask us to correct inaccurate or incomplete information
- Right to erasure: You can ask us to delete your personal information in certain circumstances
- Right to restrict processing: You can ask us to restrict how we process your information in certain circumstances
- Right to data portability: In certain circumstances, you can ask us to provide your information in a portable format
- Right to object: You can object to certain types of processing of your personal information
- Rights related to automated decision-making: You have rights where we make decisions about you based solely on automated processing
To exercise any of these rights, please contact us using the contact details provided. We will respond within the timeframes required by law.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. The ICO can be contacted at ico.org.uk.
8. Cookies
Our website uses cookies. Please see our Cookie Policy for detailed information about the cookies we use and how you can manage them.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of any websites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this policy. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
T&N Accountancy
Unit 28 Basepoint Business Centre, Stroudley Road, Basingstoke, RG24 8UP
Email: info@tandnaccountancy.co.uk
Telephone: 07939061264